365-Day Warranty

SLYNQ™ Warranty Policy

Warranty Period

Your SLYNQ™ product is covered under warranty for one year from the date of purchase.

Warranty Coverage

Our warranty covers the following manufacturing defects:
✅ Zippers that no longer function properly
✅ Fabric tears that render the product unusable
✅ Broken wheels, handles, or telescoping handles that affect functionality

What’s Not Covered

⛔ Normal wear and tear or cosmetic changes that do not impact function
⛔ Damage caused by misuse, accidents, or improper care
⛔ Issues resulting from unauthorized modifications or natural disasters

Warranty Eligibility

To qualify for warranty service, please provide:
📌 Proof of purchase (order ID or receipt)
📌 A description of the defect or issue
📌 Photos or videos of the defective product (if applicable)

What We Will Do

If your product is found to be defective due to material or workmanship issues, we will:
🔹 Repair the product, OR
🔹 Replace it with a new or refurbished item of equal value, OR
🔹 Issue a refund, at our discretion

How to Request Warranty Service

📩 Email shopslynq@gmail.com with your proof of purchase and issue details.
📅 Our team will review your request and respond within 1-3 business days.
📦 If a return is required, we will provide shipping instructions for the return process.

SLYNQ™ stands behind the quality of our products—your satisfaction is our priority!